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Navigator License Application & Renewal

Getting Started

Gov2Go
Introducing Gov2Go®!  Iowa Insurance Division is now offering Gov2Go® to give Iowans a more streamlined checkout process. Features include a shopping cart for multiple services, reminders, stored payments, and much more! 

Please note: Shopping cart will allow only one of this form to be submitted at a time.

Service Fee: All payments have a $1.50 IOWAcess fee and a $.09 epayment fee.  Credit card payments have an additional credit card fee of 2.5% of the total. 
 
Once payment is processed, the fee is nonrefundable. If you have questions regarding this form or the amount of your fee, please contact producer licensing at producer.licensing@iid.iowa.gov or 515-654-6565.


This application should only be completed by individuals and businesses assisting consumers looking for health coverage options through the marketplace.


  “Navigator” means the individual or business entity that is granted the title, duties, and responsibilities under 45 CFR § 155.210 of a navigator by the granting or appointing authority. A  navigator would engage in the activities and meet the standards described in 45 CFR § 155.210, including: 1. Maintaining expertise in eligibility, enrollment, and program specification; 2. Conducting public education activities to raise awareness about the marketplace; 3. Providing information and services in a fair, accurate, and impartial manner, including information that acknowledges other health programs such as Medicaid and the healthy and well kids in Iowa program; 4. Facilitating selection of a qualified health plan; 5. Providing referrals for consumers with questions, complaints, or grievances to any applicable office of health insurance consumer assistance or health insurance ombudsman established under Section 2793 of the Public Health Service Act, or other appropriate state agency or agencies; 6. Providing information in a culturally and linguistically appropriate manner, including to persons with limited English proficiency; and 7. Ensuring accessibility and usability of navigator tools and functions for persons with disabilities.  

This application should only be completed by individuals and businesses assisting consumers looking for health coverage options through the marketplace.
Individuals interested in becoming a licensed Iowa navigator must complete this application and upload a copy of their Federal Marketplace Certification, proof of successfully passing the Navigator exam through Pearson Vue, copies of the training certificates of completion and proof of financial responsibility in the minimum coverage amount of $50,000.

Financial responsibility instrument protects individuals and entities against wrongful acts, misrepresentations, errors, omissions, or negligence of the navigator, or other violation of insurance law. Evidence of financial responsibility includes a surety bond or other alternative financial responsibility instrument.

To register for the examination, please contact Pearson Vue at www.pearsonvue.com or 877-540-5825.

All active Iowa navigators must be currently affiliated with a navigator entity holding a current federal navigator grant. The entity should apply for the Navigator Entity license prior to submission of the individual navigator licenses.

Iowa Insurance Division administrative rules regarding the licensure of navigators can be found in Iowa Administrative Code chapter 85.

Business Entity and Individual Navigator Licenses and Renewals are $20.00 each. If the license has lapsed under 1 year, you must reinstate your license for a cost of an additional $100.00, totaling $120.00.
Once this form is submitted the fees are non-refundable.
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